Accessibility Definitions

Here is a full list of all the different terms we use
to describe aspects of accessibility on AccessNow app


A green pin on our map represents an accessible location. These are places without barriers. Experiences may vary from person to person but we generally say that accessible places are those that you can access a space with ease and party no problem.

Partially Accessible

A yellow pin on our map represents a location that is partially accessible. These are locations that may have alternative entrances or limited access within the space, such as steps, narrow hallways, or inaccessible experiences. Not everything about these places is barrier-free.

Not Accessible

A red pin on our map represents a location that is not accessible. Find a red pin on our map? Help spread the word on social media and let’s make change happen. The more we raise awareness about issues, the closer we are to breaking barriers #GetAccessNow.


Full List of Accessibility Tags

Accessible Parking

Refers to parking spaces that are marked accessible because they are wider for vehicle ramps and lifts. These spots usually offer ease of access to the main location.

Accessible Washroom

An accessible washroom often includes the following features: a designated accessible stall or a family style singular room. Accessible washrooms have step-free access, are typically more spacious, have grab bars and barrier free access to sinks.

Alternative Entrance

An alternate accessible entrance is available usually at the side or back of a building. Alternative entrances might include features like a ramp or entryway at street-level.

ASL (Sign Language)

ASL is the short form for “American Sign Language.” A location tagged with ASL is a place that has an ASL interpreter available on staff or available by request.

Automatic Door

There is an automatic door present (usually at the entrance of the location). An automatic door may be activated by a button, gesture, or simply by moving close enough to the door.


There is braille present. This could be on menus, washroom signs, price tags, location signage, etc.

Customer Service

Staff are helpful, knowledgeable and/or use inclusive language when it comes to accessibility for customers and patrons.

Digital Menu

There is a digital menu that lists goods and services. Whether it’s on the business’ website or a pdf, the content should be accessible.


There is an elevator available to provide access to other levels of the location. Elevators can also come in the form of stairlifts if noted in the description.


There is adequate railing installed, wherever needed for comfort and safety. They should be mounted at a decent height, should not obstruct any path, have no sharp edges, and allow a firm and easy grip.

Large Print

This could be on menus, washroom signs, price tags, location signage, etc.


Bright lighting means the space is well lit (artificial or natural) for easy visibility of all areas, pathways and features. This makes it easier for people to navigate around the space. Low lighting means the space is dimly lit or the brightness is reduced.

Lowered Counters

Counters are low to serve seated or short customers. This could include cashiers, ticketing counters, teller stations, registration counters, checkout aisles, serving counters, work surfaces, etc.

Outdoor Access Only

Access to services are available, but only outdoors. Could include restaurant patios, park space, concert venues, etc.


There is a quiet area available, or the entire location is a low-noise environment (like a museum).


A ramp is one of the most common accessibility features.  A ramp creates a gradual change in grade, sometimes over steps, to create a barrier-free experience.


The location is clearly marked as a scent-free environment or it is written into a company policy, meaning heavy perfumes and other strong scents are not permitted.

Service Animal Friendly

The location supports people to be accompanied by their service animals.


Spacious locations have enough room to maneuver within the location, such as wide hallways or places with large turning radiuses.

StopGap Ramp

StopGap Ramps are brightly painted awareness raising ramps provided by the StopGap Foundation. Learn More.


Get Mapping Now!

Check out the AccessNow Map to begin reviewing places based on their level of accessibility. Every review counts in helping us share information with our worldwide community.