Advancing Accessible Air Travel
Why Is Air Travel Still Inaccessible?
Accessibility in air travel is a matter of equity, human rights, and global mobility. Air travel connects the world. But for many disabled travellers, it remains inconsistent, unpredictable, and often inaccessible.
This research asks:
How can we align global approaches to create a more consistent, dignified experience for disabled passengers?
Our Focus
This research explores accessibility across the full air travel journey, including planning, airport navigation, onboard experience, and arrival.
Through a comparative analysis of systems in Canada, and abroad, we are identifying gaps, highlighting leading practices, and examining where greater alignment is possible.
At its core, the work is grounded in lived experience, ensuring that the realities of disabled travellers shape how accessibility is understood and advanced.
Our Approach
This is a multi-year, community-informed research initiative that brings together:
- Policy and standards analysis
- Engagement with disabled travelers and advocates
- Collaboration with industry stakeholders
- Knowledge mobilization to support real-world impact
The goal is not only to study accessibility, but to help move it forward through practical, evidence-based contributions to standards development.
Research Team
Maayan Ziv
Founder & CEO, AccessNow
Jonathan Marriott
Director of Partnerships, AccessNow
Dr. Jeff Preston
Associate Professor, Disability Studies, King's University College
Billie Anderson
Research Coordinator, King's University College
Fièrement en partenariat
Get in Touch
We welcome collaboration, insights, and engagement from across sectors. Whether you are a researcher, industry professional, policymaker, or someone with lived experience navigating air travel, we would value hearing from you.